Taxi & Private Hire

If you have been involved in a non-fault accident you are entitled to a replacement vehicle. This is to put you back in a position you were in before the accident. We recover the costs incurred from the “at fault” party’s insurance company.

We are members of the CHO (Credit Hire Organisation) which is the trade body for the credit hire industry in the UK. We offer instant replacement vehicles for taxi firms and drivers. We understand the importance of getting you back on the road as soon as possible after an accident, ensuring we minimise any loss of earnings by guaranteeing to deliver a PCO registered vehicle as soon as possible, so you could return to work the very same day.

We stock all different types of vehicles which are already PCO Registered with up to date MOT to ensure you have no delays when returning back to work. We stock the following vehicles for you to choose from:

MPV’s (7 Seater) Hybrid Saloon/Hatchback
Ford Galaxy Toyota Prius T-Spirit Mercedes E Class
VW Sharan Toyota Prius + Mercedes C Class
Vauxhall Zafira Toyota Prius
Toyota Auris
BMW 5 Series
Ford Galaxy Ford Mondeo
Ford S-Max Vauxhall Vectra
Toyota Verso VW Passat


Some of the benefits and advantages of using our replacement vehicle service:

No Deposit or Card Authorisation

We understand that people face financial difficulties and especially after an accident the last thing they should worry about is giving a deposit for a vehicle. We value our customers’ needs and strive to provide an easy, simple and hassle free service – which is why we do not take any deposit or freeze any money on your credit/debit card, when you take a vehicle from us.

Fully Comprehensive Insurance

All our vehicles are covered by a comprehensive insurance policy which covers Hire & Reward for the purposes of Private Hire. This means that you are fully protected while driving our replacement vehicle on the road. Should an unfortunate accident take place with our vehicle, you are liable to pay an excess. The amount of excess you are liable for will depend on the type of vehicle that has been given to you. All the terms and conditions will be explained prior to you signing the hire documents.

Collision Damage Waiver

For a little extra premium on the hire bill (which you are not liable to pay for as it is recovered from the “at fault” party’s insurance company) you can opt in for a collision damage waiver. This means that if you are involved in an accident you have a reduced excess or £0.00 excess, putting your mind at rest when you take a vehicle from us.

Age Restrictions

As long as you are above the age of 23 and hold a full UK driving licence with a valid PCO driver license, you will be eligible to get a PCO registered replacement taxi – the same day.

Unlimited Mileage

We allow unlimited mileage on all our vehicles meaning that you can drive as much as you want without worrying about getting charged for excess mileage.

Parking Tickets / Speeding Fines

Most companies will charge an admin fee for receiving a parking ticket or a speeding fine, but here at Black & White Accident Management, we do not charge our valued customers any additional administration fees. We simply request you to make the actual payment of the ticket/fine; if that’s inconvenient for you we will send the ticket/fine to your address to arrange payment or appeal.

What happens next?

Our aim is to get your damaged vehicle inspected by one of our qualified independent vehicle assessors within 7 days. This will enable us to know if your vehicle is repairable or a total loss. We can then proceed to disclosing this information to the “at fault” party’s insurance company. At any point you will not be liable to pay the vehicle inspection fees as it will be recovered from the “at fault” party’s insurance company. For more information about vehicle repairs please visit our Vehicle Repairs page.

If you would like further free legal help and advice please do not hesitate to contact us on 0845 568 4444.