Replacement Vehicles

If you have been involved in a non-fault accident you are entitled to a replacement vehicle, which will put you back in the position you were in before the accident. We recover the costs incurred from the “at fault” party’s insurance company.

We are members of the CHO (Credit Hire Organisation) which is the trade body for the credit hire industry in the UK. We offer instant standard, prestige and sport/performance vehicles to our customers. We understand the frustration that our clients go through after an accident and the last thing they would want is to be left without a car, this is why we promise to deliver a like for like or in most cases a better vehicle than yours at your door step – the very same day.

We stock all different types of vehicles which are all less than 12 months old. We have the following in-house vehicles, for you to choose from:

Standard Vehicles

Vauxhall Corsa / VW Polo / Audi A1
Vauxhall Astra / VW Golf / Seat Leon
Vauxhall Insignia / VW Passat / Volvo V40

Prestige Vehicles

Mercedes A Class / BMW 1 Series / Audi A3
Mercedes C Class / BMW 3 Series / Audi A4
Mercedes E Class / BMW 5 Series / Audi A6
Mercedes S Class / BMW 7 Series / Audi A7

Sports / Performance Vehicles / Super-cars

For performance vehicles we can provide anything from a Porsche to a Lamborghini or even a Ferrari.


Some of the benefits and advantages of using our replacement vehicle service:

No Deposit or Card Authorisation

We understand that people face financial difficulties and especially after an accident the last thing they should worry about is giving a deposit for a vehicle. We value our customers’ needs and strive to provide an easy, simple and hassle free service – which is why we do not take any deposit or freeze any money on your credit/debit card, when you take a vehicle from us.

Fully Comprehensive Insurance Cover

All our vehicles are covered by a comprehensive insurance policy. This means that you are fully protected while driving our replacement vehicle on the road. Should an unfortunate accident take place with our vehicle, you are liable to pay an excess. The amount of excess you are liable for will depend on the type of vehicle that has been given to you. All the terms and conditions will be explained prior to you signing the hire documents.

Collision Damage Waiver

For a little extra premium on the hire bill (which you are not liable to pay for as it is recovered from the “at fault” party’s insurance company) you can opt in for a collision damage waiver. This means that if you are involved in an accident you have a reduced excess or £0.00 excess, putting your mind at rest when you take a vehicle from us.

Age Restrictions

As long as you are above the age of 18 and hold a full UK driving licence, our replacement vehicle service will be available to you.

Unlimited Mileage

We allow unlimited mileage on all our vehicles meaning that you can drive as much as you want without worrying about excess mileage charge.

Parking Tickets / Speeding Fines

Most companies will charge an admin fee for receiving a parking ticket or a speeding fine, but here at Black & White Accident Management, we do not charge our valued customers any additional administration fees. We simply request you to make the actual payment of the ticket/fine; if that’s inconvenient for you we will send the ticket/fine to your address to arrange payment or appeal.

What happens next?

Our aim is to get your damaged vehicle inspected by one of our qualified independent vehicle assessors within 7 days. This will enable us to know if your vehicle is repairable or a total loss. We can then proceed to disclosing this information to the “at fault” party’s insurance company. For more information about vehicle repairs please visit the Vehicle Repairs page

If you would like further free legal help and advice please do not hesitate to contact us on 0845 568 4444.